Browsing by Author "Bautista Quintanilla, David Alexander"

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    Course on Tourism Product: Sivar Fruits
    (Universidad de El Salvador. Facultad de Ciencias y Humanidades, 2025-02-18) Bautista Quintanilla, David Alexander; Ortega, Gloria Carolina; bq17006@ues.edu.sv
    In a context where sustainability and health are growing priorities, ecological and reusable cups containing seasonal fruits emerge as an innovative solution. These containers, designed to minimize environmental impact, promote responsible consumption by reducing the use of disposable plastics. By incorporating fresh and seasonal fruits, healthy eating habits are encouraged, offering a nutritious and attractive snack that satisfies both the palate and dietary needs. This approach not only contributes to individual health, but also supports local producers and reduces the carbon footprint associated with food transportation. In summary, organic glasses with seasonal fruits represent an ideal option for those looking for a conscious and sustainable diet. In addition, customer service and quality are fundamental pillars in building solid relationships between companies and their consumers. Effective customer service not only responds to inquiries and resolves problems, but also anticipates needs and offers personalized service, generating satisfaction and loyalty. On the other hand, the quality of products or services is crucial to maintaining customer trust. The perception of quality directly influences the customer experience and, therefore, the brand's reputation. Companies that combine exceptional customer service with high quality standards tend to stand out in the market, as they create a positive cycle where customer satisfaction drives repeat purchases and positive word of mouth. In a competitive environment, investing in customer service staff training and continuous quality improvement translates into sustainable advantages, increasing customer retention and promoting long-term growth. In short, a strategy that integrates customer service and quality is essential for business success.