Browsing by Author "Ortega, Gloria Carolina"

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    Course on Tourism Product: Sivar Fruits
    (Universidad de El Salvador. Facultad de Ciencias y Humanidades, 2025-03-17) Durán Aguirre, Ibelice Magaly; Ortega, Gloria Carolina; da17022@ues.edu.sv
    In a context where sustainability and health are growing priorities, ecological and reusable cups containing seasonal fruits emerge as an innovative solution. These containers, designed to minimize environmental impact, promote responsible consumption by reducing the use of disposable plastics. By incorporating fresh and seasonal fruits, healthy eating habits are encouraged, offering a nutritious and attractive snack that satisfies both the palate and dietary needs. This approach not only contributes to individual health, but also supports local producers and reduces the carbon footprint associated with food transportation. In summary, organic glasses with seasonal fruits represent an ideal option for those looking for a conscious and sustainable diet. In addition, customer service and quality are fundamental pillars in building solid relationships between companies and their consumers. Effective customer service not only responds to inquiries and resolves problems, but also anticipates needs and offers personalized service, generating satisfaction and loyalty. On the other hand, the quality of products or services is crucial to maintaining customer trust. The perception of quality directly influences the customer experience and, therefore, the brand's reputation. Companies that combine exceptional customer service with high quality standards tend to stand out in the market, as they create a positive cycle where customer satisfaction drives repeat purchases and positive word of mouth. In a competitive environment, investing in customer service staff training and continuous quality improvement translates into sustainable advantages, increasing customer retention and promoting long-term growth. In short, a strategy that integrates customer service and quality is essential for business success.
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    Course on Tourism Product: Sivar Fruits
    (Universidad de El Salvador. Facultad de Ciencias y Humanidades, 2025-02-18) Bautista Quintanilla, David Alexander; Ortega, Gloria Carolina; bq17006@ues.edu.sv
    In a context where sustainability and health are growing priorities, ecological and reusable cups containing seasonal fruits emerge as an innovative solution. These containers, designed to minimize environmental impact, promote responsible consumption by reducing the use of disposable plastics. By incorporating fresh and seasonal fruits, healthy eating habits are encouraged, offering a nutritious and attractive snack that satisfies both the palate and dietary needs. This approach not only contributes to individual health, but also supports local producers and reduces the carbon footprint associated with food transportation. In summary, organic glasses with seasonal fruits represent an ideal option for those looking for a conscious and sustainable diet. In addition, customer service and quality are fundamental pillars in building solid relationships between companies and their consumers. Effective customer service not only responds to inquiries and resolves problems, but also anticipates needs and offers personalized service, generating satisfaction and loyalty. On the other hand, the quality of products or services is crucial to maintaining customer trust. The perception of quality directly influences the customer experience and, therefore, the brand's reputation. Companies that combine exceptional customer service with high quality standards tend to stand out in the market, as they create a positive cycle where customer satisfaction drives repeat purchases and positive word of mouth. In a competitive environment, investing in customer service staff training and continuous quality improvement translates into sustainable advantages, increasing customer retention and promoting long-term growth. In short, a strategy that integrates customer service and quality is essential for business success.
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    Propuesta de un área de especialización en turismo como parte de la Licenciatura en Lenguas Modernas Especialidad en Francés e Inglés en el Departamento de Idiomas de la Universidad de El Salvador, año 2015
    (2016-09-29) Jiménez Escobar, Tatiana Guadalupe; Ortega, Gloria Carolina; Portillo Portillo, Adela Beatriz; Aguilón Rivera, Francisca; Landaverde, Manuel Alexander
    Considerando la información que se tiene acerca de la actualización del área de especialización que la carrera de Lenguas Modernas ofrece en la Universidad de El Salvador, y debido a la importancia de actualizar el pensum, el grupo de investigación decidió retomar el tema para presentar una propuesta de una especialización enfocada al turismo Para ello, se facilitó un instrumento a un grupo de estudiantes activos de la carrera, con el cual se buscó obtener la opinión estudiantil acerca de dos posibles especializaciones, la primera en comunicación y la segunda en turismo; en cuanto al resultado fue la segunda opción la que resulto con mayor preferencia por los participantes. Tomando en cuenta la respuesta obtenida, se desarrollaron entrevistas a especialistas en el área de turismo y en diseño curricular, con el fin de profundizar en el tema y obtener respuestas concretas. También se determinó el tipo de turismo en el que se enfocara la especialización y las posibles materias que serán incluidas. El estudio se realizó principalmente en beneficio académico, intelectual y laboral de la población estudiantil para contribuir al desarrollo de la carrera Lenguas Modernas.